Frequently asked questions
Can you replace a garage door without replacing the tracks?
Sometimes you can replace a garage door without replacing the tracks, but not always. If your new door is compatible with your existing tracks and they’re still in good condition, you might be able to reuse them. However, it’s usually recommended to replace the tracks too. That’s because garage doors are designed to work as a complete system, and using mismatched parts can cause operation issues.
Is it safe to repair a garage door yourself?
It depends on the issue. While tightening a screw or two might be fine, most garage door parts — like springs and cables — are under high tension and can be dangerous to fix without the right tools and experience. If you need to repair a garage door, it’s safer to leave it to the professionals.
Is it better to repair or replace a garage door?
The decision to repair or replace a garage door depends on its age, condition, and the extent of the damage. If your door is newer and the issue is minor, a repair might be the smarter choice. However, if it's older or repeatedly causing problems, replacing the garage door could save time and money in the long run.
Why is my garage door not responding to the remote?
If your garage door is not responding to the remote, the issue could be a dead battery, signal interference, or a problem with the opener’s receiver. Try replacing the battery first, then check the opener’s power and sensor alignment. If the problem persists, our team is just a call away and ready to respond quickly.
Do you have to reset a garage door opener after replacing the battery?
In most cases, you don’t have to reset a garage door opener after replacing the battery, but some openers may lose their connection to remotes during the change. If your remote stops working, reprogramming it usually solves the problem.
Can you replace garage door springs yourself?
Technically, yes — you can replace garage door springs yourself, but it's not recommended unless you have professional tools and experience. The high tension in the springs can cause serious injury if not handled correctly. It’s always safer to call in a pro — feel free to reach out if you’d like us to take care of it for you.
Should I replace both garage door springs at the same time?
Yes, it's usually best to replace both garage door springs at the same time, even if only one is broken. This keeps the door balanced and prevents uneven wear, which could lead to more repairs later.